Terms and Conditions
Terms and Conditions – Esther Boevee International
Version 1.0 – November 25, 2025
- Applicability
These Terms and Conditions apply to all offers, products, services and agreements provided by Coaching Practice E.J. van der Wal, operating under the trade name Esther Boevee International (hereinafter referred to as “we”, “our” or “us”), unless otherwise agreed in writing.
By using our services or purchasing our products, you agree to be bound by these Terms and Conditions.
- Session Rules
Travel Costs
Travel costs for sessions conducted at the client’s location are determined in advance and are fully payable by the client.
Energy Preparation of the Space
For sessions held at the client’s location, the client must ensure that the space is:
* clean
* ventilated with at least one window open
* energetically prepared using natural methods (such as vinegar or sage)
* free of disturbing odors or smoke
Rates
* Standard rates always apply unless otherwise agreed in writing.
* No discounts or promotional rates apply to sessions conducted at the client’s location unless explicitly agreed.
Cancellation Policy
* Sessions may be canceled free of charge up to 24 hours in advance.
* Cancellations made within 24 hours will be charged in full.
For the 12-month program:
* Participation becomes final once the agreement is signed.
* Cancellation is not possible after signing.
* We reserve the right to terminate the program if the client is severely negligent, including but not limited to failing to complete assignments or consistently ignoring commitments.
Client Responsibilities
* Clients remain fully responsible for their own results and outcomes.
* All exercises, assignments and recommendations are voluntary; results depend entirely on the client’s own implementation and commitment.
* The client is responsible for applying insights within their personal life or business.
Liability
* We are not responsible for any damages, losses or missed results.
* Liability exists only in cases of intentional misconduct or gross negligence.
* Our maximum liability is limited to the amount paid by the client for the relevant service or product.
Intellectual Property
* All content, materials, texts, videos and programs remain the exclusive property of Coaching Practice E.J. van der Wal, operating under the trade name Esther Boevee International.
* Materials may not be copied, shared, distributed or commercially used without prior written consent.
- Orders, Payments and Installments
* Payments may be made via:
– bank transfer
– iDeal
– Stripe (including credit card payments, when supported)
* Agreements become effective once payment has been received unless otherwise arranged.
Installment Payments
If the client chooses installment payments:
* Each installment must be paid before the due date stated on the invoice.
* If payment is not received on time, we may suspend all services until full payment is made.
* If payment remains overdue after formal notice, we may unilaterally terminate the agreement without any obligation to provide refunds.
* Any additional costs (reminders, collection fees, legal fees) resulting from late payment are entirely the responsibility of the client.
- Refunds
* If we are unable to provide a purchased service, the client will receive a full refund.
* No refunds will be granted once a service or program has started or has been partially delivered.
For the 12-month program:
* If the agreement is terminated due to the client’s negligence, the client remains fully responsible for payment of the current month.
* No refunds will be issued for any payments already made.
* Remaining future installments will be canceled.
- Appointments and Force Majeure
* We reserve the right to reschedule appointments due to illness, emergencies or circumstances beyond our control.
* Clients may reschedule or cancel appointments only with our approval.
* Cancellations within 24 hours are considered missed appointments; these will not be rescheduled and remain fully payable.
* We are not liable for delays or non-performance resulting from force majeure, including illness, technical failures, strikes or other conditions beyond our control.
- Governing Law and Disputes
* All agreements and services are governed exclusively by Dutch law.
* This applies to all clients worldwide unless mandatory laws in the client’s country dictate otherwise.
* We strive to resolve disputes amicably. If resolution is not possible, disputes will be submitted to the competent court in the Netherlands.
- Contact Information
Coaching Practice E.J. van der Wal
Operating under the trade name: Esther Boevee International
Email: contact.esther.boevee@gmail.com
Website: www.estherboevee.com
© 2025 Coaching Practice E.J. van der Wal – All rights reserved
